Peeka Delivery Rates
Last updated 15-May-2016
*Delivery_Fee please refer to following table.
All items are delivered to Singapore doorstep, unless otherwise arranged.
Peeka Unified Delivery Fee
Economy Sea Shipping Delivery Rates (Base charges + Possible Surcharge apply):
S$ / 0.5 kg
1st 30 kg
next 50 kg
next 80 kg
beyond 160 kg
Rates effective for all new orders and existing orders not shipped yet as of 2016-03-20
Peeka delivery charge is simple and clear. Unlike others, Peeka does not charge concierge fee (agent fee) on shipping fee. And your items will be delivered to your doorstep, without any extra fee.
For both Buy4U and Ship4U services, the shipping charge is based on actual weight, or volumetric weight, whichever is higher.
Volumetric weight (kg) = length (cm) x width (cm) x height (cm) / 6000
*Peeka will measure the weight and dimension of each and every individual parcel, then sum up (precision 1cm).
We offer Buy4U service and Ship4U service. Below is a quick summary of the difference of the two services.
5% of Product Value Only
|Inspection for Size / Color / Quantity ONLY.||
Goods with damaged packaging may be rejected.
|Special Inspection||*Available at additional cost.||Not available.|
Individual packaging for small items might be removed
to save shipping charges.
Peeka may consolidate small items into a bigger carton.
However, shipping charges are
still based on measurement for individual items.
|Vaccum Packing||Per user request with a fee.||Not available.|
Follow-up with seller is possible since we are the buyer.
Peeka will do necessary re-packing to protect the items.
Maximum compensation S$50 or 100% shipping fee,
whichever is lower.
unless shipping guarantee is purchased.
|Recommended for||All type of users.||Small Merchants / Taobao Experts|
Base charge is per shipment. Combined orders are considered as one shipment. As of now, Peeka do not limit on number of items per order.
E.g. Total package weight is 35.4kg, and value of the goods are S$200.
Peeka BUY4U delivery fee (SG local delivery included)
= Base Charge + Weight Charge (rounded to 35.5 kg)
= 5% * 200 + (30 x 2 x 1.40) + (5.5 x 2 x 1.00)
Note GST will be applied on goods value only (S$200). In this case, 200 * 7% = S$14 will be collected.
Eco Air (4 - 6 working days) Delivery (Availble for both Buy4U & Ship4U Service)
(via Air to doorstep, Duty/Tax excempted for value < $400; above S$400, please pay to courier company directly with additional handling fee)
|Total Package Weight||Air Express Delivery|
|500g and below||S$14|
New Rate effective from Sep 18, 2016
Example 1 - Total weight of parcel is 750g, Air Express Delivery fee is S$17.6
Example 2 - Total weight of parcel is 1.5kg, Air Express Delivery fee is S$14 + S$7.2 = S$21.2
The higher of the actual weight or volumetric weight (including packaging) will be taken into consideration for the Express Delivery Charges.
Volumetric weight (kg) = length (cm) x width (cm) x height (cm) / 6000
About Peeka Eco Air Delivery
* Note additional charges (S$12 per order) may apply for sensitive items (such as battery, branded items, network router, products with minor liquid, etc), if it cannot be delivered through normal channel. The typical delivery time is 3 - 6 working days, to door directly. For goods with value above S$400, GST is applicable, and please make payment and handling fee (if any) to courier directly.
Examples of sensitive items: built-in battery, router, minor liquid (such as ball pen), magnetic item, food, etc. Peeka will not charge extra if it can go through our normal delivery channel.
Surcharges (Applicable to both BUY4U and SHIP4U unless specified otherwise)
1) $35 documentation fee. This is required if you as an individual or company require to apply for Import permit separately (for GST claim), or you are importing electric bicycle.
2) Non-Lift floor level surcharge for heavy orders (more than 30kg): Estimated S$0.5 per kg per level of carriage (Actual amount will be confirmed once all items are received, before delivery).
3) Delivery surcharge for long items
- Express Air Shipment: No excess length surcharge for Express delivery. Maximum length allowed is 1.2 metre.
- BUY4U/Ship4U Economy Sea Shipment: No excess length surcharge for items below 2m. For items between 2-3 m, there will be an excess length surcharge of S$30 per delivery. For items longer than 3m, please contact us for quotation.
4) A $15 surcharge for urgent deliveries (within 24 hrs of arrival at SG warehouse) or for deliveries only at specific time / date.
5) A $10 admin fee will be chargeable upon request to change delivery address AFTER your package arrives at our Singapore warehouse. It is FREE to change BEFORE goods arrival in SG warehouse.
6) A $40 fee will be chargeable for restricted-access locations such as government and military installations, Sentosa, Jurong Island, etc.
7) A S$30/cbm storage fee is applicable for local SG storage per week or part thereof.
8) S$4 for each reusable vacuum bag (up to 110 x 80 cm) used. Vacuum packing is not applicable to Ship4U orders.
9) S$10 admin fee + Domestic courier charges for forwarding of SHIP4U packges back to seller or to any other location within China. This does not apply if SHIP4U packages arrives damaged at and was rejected by the Receiving Centre.
10) S$20 / S$40 / S$60 crating fee for each package requested with package's maximum length up to 0.4m / 0.8m / 1.0 m respectively.
Concierge Fee (or Agent Fee)
This is applicable to BUY4U only.
Concierge fee is calculated base on total product value of the order (inclusive of PRC domestic courier fee), but excluding shipping and delivery fee to Singapore (yes, we don't play such trick).
Its calculated at 5% of product value, or S$5, whichever is higher.
For combined orders, Concierge fee is calculated in the same way but it will be based on the total product values of all orders combined.
1) If total products value for all ordes combined < S$100, Concierge fee is charged at $5 for main order, S$0 for the rest.
2) If total products value for all ordes combined > S$100, Concierge fee is charged at 5% for each order
Storage fee for Ship4U Only
Free storage for first 20 days for each package, starting from the day of arrival at our Receiving Center.
Beyond the 20th day, storage fee per package is chargeable as follows:
S$ / day
10KG+ to 20KG
Rates effective from 2015-04-06
E.g. Parcel is 15Kg, kept at warehouse for 22 days before check out for delivery.
Storage cost = S$3 * (22 - 20)
= S$3 * 2
Import duty is handled differently between Economy Sea delivery and Express Air delivery.
Eco Air delivery
Import duty relief is applicable if total value is less than S$400.
7% import duty is applicable if total value is more than S$400. Customers is to pay the amount with handling fee to licensed courier company (such as SF Express, DHL, etc) directly, not Peeka.
Economy Sea delivery
Importy duty relief is only applicable for Air Import and not applicable for Economy Sea delivery. Hence 7% import duty is always applicable regardless of total product values.
For more information, please refer to Singapore Custom's FAQ: http://goo.gl/UNxylB
QUOTE: "GST relief is granted on goods excluding dutiable products imported by air courier/post to a total value not exceeding $400.".
How to make payment to Peeka
We accept payment by bank transfer (immediate with FAST) and cheque (Please make it payable to N-Idea Pte Ltd. We will only process your order after the amount is in our bank, it normally takes 2 working days).
Please use your Peeka username (nickname) as Payer's initial when adding us as Payee. Do not leave it blank. Do not use 'Peeka'. We use this information to indentify your payment.
Please try to pay the exact amount quoted (cents value included). Do not round up to nearest whole number. This would help us to indentify your payment.
Please transfer to one of these two current accounts. Account name is N-Idea Pte Ltd.
After the bank transfer, you must acknowledge it in the order page so that we can verify your payment. Please acknowledge the correct single amount transferred.
For ATM payment, please note both of our accounts are CURRENT account.